Features
Everything Your Team Needs to Turn Chats Into Sales
From AI agents that reply in seconds to CRM and automation that never drop a lead, explore the features 3,000+ Indonesian businesses run on.
Chat
11AI Chatbot
Human-like AI that closes sales
WhatsApp Chatbot
AI that sells on WhatsApp 24/7
WhatsApp Business API
Official API for your whole team
WhatsApp Auto Reply
Instant answers, even after hours
Instagram API
Auto-reply every Instagram DM
Facebook Messenger
Answer Messenger in one inbox
Embedded Live Chat
AI live chat on your website
Omnichannel Application
Every channel in one inbox
WhatsApp Multi-Agent
One number, your whole team
WhatsApp Call AI
Every call summarized by AI
Visual Chat Flow Builder
Route chats with drag-and-drop
AI
7Multilingual AI Agent
Serve customers in any language
Agentic AI
AI that takes action, not just talks
No-Code AI Builder
Build an AI agent in 5 minutes
Knowledge Base
Paste your SOPs, AI answers accurately
AI Function Calling
AI acts: orders, payments, your API
Advanced AI Settings
Tune memory, tone, and guardrails
AI Feedback & Evaluation
Correct the AI, it stays corrected
CRM
8CRM Application
A CRM built for conversations
Customer Data Management
Every customer detail in one profile
Lead Management
Capture and qualify leads automatically
Pipeline Management
See every deal move in real time
Complaint Management
Turn complaints into tracked tickets
CRM Automation
CRM records that update themselves
Customer Journey Stages
Track Visitor to Lead to Buyer
Ticketing Management System
Never miss a high-priority request
Marketing
10WhatsApp Blast
Reach thousands in one send
WhatsApp Broadcast
Turn customer data into repeat sales
Customer Segmentation
Target the right customers every time
Automated Follow-Up
Never forget a follow-up again
Conversion API (CAPI)
Feed real conversions to your ads
Marketing Analytics & ROAS
Know which campaigns make money
Meta Ads Integration
CTWA leads land attributed to their ad
TikTok Ads Integration
TikTok Ads into DM or WhatsApp
Cekat Tracker
Know where every visit and chat began
UTM & wa.me Generator
Build trackable UTM and wa.me links
Order
6Order Automation
AI creates orders from chat
Shipping Cost Automation
Instant shipping quotes in chat
Payment Automation
Payment QR and reminders, automatic
AI Working Hours
AI covers you after hours
Workflow Automation
Automate multi-step operations, no code
Open API
Connect Cekat.AI to your stack