In-Chat Shipping Cost Check
Customers Get the Shipping Cost the Moment They Ask
Cekat.AI's agent checks the shipping cost automatically inside the chat through API integration, accurate ongkir in seconds, so no buyer abandons the order waiting on an admin
Shipping Cost Automation is a Cekat.AI feature where an AI agent checks shipping costs automatically inside a chat conversation through API integration, giving customers an accurate ongkir in seconds instead of waiting for an admin to look it up.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- AI quotes shipping around the clock
- 15+
- industries served
Trusted by 3,000+ businesses across Asia.
How it works
Built to Turn Conversations Into Revenue
The gap between "how much is shipping?" and an answer is where orders die. Cekat.AI's agent checks the shipping cost the instant a customer asks and quotes it inside the chat, so the buyer sees a real total while they're still ready to pay, not ten minutes later when they've already moved on.
Manual shipping lookups mean an admin copying an address, opening a courier site, and typing the rate back, for every single order. Cekat.AI does it through API integration automatically, so your team stops being a human calculator and the customer never waits for a rate that should take one second.
Every unanswered shipping question is an abandoned order in the making. When the ongkir shows up instantly and accurately in the same conversation, buyers keep going instead of drifting off to a seller who replied faster. Instant answers around the clock are how businesses on Cekat.AI lift conversion.
Once the ongkir is checked, the AI adds it to the order total and keeps going, collecting details and sending a payment QR without a break. The shipping cost isn't a dead-end question; it's one automatic step in a chat that ends with a completed, paid order.
Inside the product
Key Capabilities
Rates Pulled Through API Integration
Cekat.AI connects to shipping through API integration, so the AI checks the real cost during the conversation instead of guessing or asking the customer to wait. The rate is accurate and it arrives in seconds.
The Quote Never Leaves the Conversation
The customer asks about shipping and gets the answer right there, no redirect to a website, no "let me check and get back to you." The whole exchange stays inside the chat on whatever channel they used.
Shipping Added to the Total Automatically
The checked ongkir folds straight into the order the AI is building, so the customer sees one clear total, items plus shipping, and can pay immediately with the QR sent in the same chat.
Quotes at Any Hour
Buyers ask about shipping at midnight too. The AI quotes the cost around the clock, so an order placed after your team logs off still moves forward instead of stalling until morning.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Instant, Not Eventually
The shipping cost arrives in seconds inside the chat, while the buyer is still deciding, not after an admin gets around to it.
Accurate, Through API
Rates come through API integration, so the number the customer sees is the real cost, not a rough guess that causes problems later.
One Step in a Bigger Flow
The shipping check is part of order automation, the AI captures details, quotes shipping, and collects payment in one unbroken conversation.
FAQ
Frequently Asked Questions about Shipping Cost Automation
Shipping cost automation is when an AI checks shipping rates for a customer automatically instead of an admin looking them up by hand. In Cekat.AI, the AI agent checks the ongkir through API integration during the chat and quotes an accurate cost in seconds, then folds it into the order.
Turn "How Much Is Shipping?" Into a Paid Order
Let Cekat.AI quote accurate ongkir in seconds and carry the customer straight through to payment, 24/7.