Every WhatsApp Call, Summarized by AI in Seconds

It's a Cekat.AI feature that processes every WhatsApp call with AI to produce an instant summary, the key points discussed, and a recommended next step. Calls stop being undocumented conversations and become actionable records in your CRM.

Because deals stall in the gap between a call and its follow-up. When AI documents the price discussed, the objection raised, and the agreed next step, follow-ups happen on time and nothing a customer said gets forgotten.

No. Calls happen through WhatsApp, the channel your customers already use daily, and are handled inside the same Cekat.AI platform as your chats, so there's no extra tool for your team to learn or switch to.

Three things: a concise summary of the conversation, the key points worth remembering, and a recommended next step for your team. That output lands immediately after the call ends, ready to act on.

Onto the customer's profile in Cekat.AI's CRM, alongside their chat history, orders, and campaigns received. Anyone who handles that customer next, including your AI agent, starts with complete context.

Yes. Chats and calls share one customer record, so the AI agent that replies to messages knows what was discussed on the last call, and your human team sees the full conversation history across both.

Any team that closes or supports over WhatsApp calls: sales teams discussing deals, property and automotive consultants, clinics coordinating appointments, and support teams handling complex cases that need a voice conversation.

Book a demo or start free, connect your WhatsApp Business account, and calls handled in Cekat.AI are processed by AI automatically. There's no coding and no separate setup for the summaries.