Solution for Operations Teams
Turn Orders Into Automated Workflows
Orders are recorded automatically, shipping is calculated, teams are notified, and every status stays easy to track.
The Cekat.AI operations solution turns conversations into processes that run themselves: orders recorded from chat, shipping costs calculated automatically, tickets created and routed to the right team, and every step visible in one place.
- 24/7
- shipping quotes from AI, around the clock
- 1,000,000+
- customer interactions handled
- ~5 min
- from signup to a live bot
- 3,000+
- businesses run on Cekat.AI
Trusted by 3,000+ businesses across Asia.
What Slows Operations Down
Orders copied by hand between apps
From chat to spreadsheet, from spreadsheet to the warehouse system. Every copy is a chance for a typo and a skipped step.
Notifications blasted to everyone
A group that gets every update ends up read by no one. The important news drowns with the trivial.
Problems surface after the complaint
Stuck orders and hanging tickets only show when the customer asks. Every fix happens in emergency mode.
The Difference With and Without Cekat.AI
The same order volume, a different load on the team. Switch tabs to compare the flow.
Processes run themselves with a clear trail
- Orders recorded straight from chat, shipping calculated automatically
- Tickets created and routed to the right team by your rules
- Every step visible, failures caught while they are small
Automate Your First Flow Today
Start with the one process that eats the most time. Try it free or talk it through on WhatsApp first.
How it works
Built to Turn Conversations Into Revenue
An order copied from chat into a spreadsheet is an order waiting for a typo. In Cekat.AI, orders are recorded straight from the conversation, shipping cost calculated automatically, and the next step in the process fires immediately.
Orders and requests arrive from WhatsApp, Instagram, and the web at once. They all land in one queue in one format, so operations processes from a single place instead of combing five apps.
Delivery complaints to logistics, payment issues to finance, defects to technicians. Tickets are created automatically from chat and routed by your rules, with nobody stuck playing human sorting machine.
A group that receives every notification ends up read by no one. Cekat.AI automation alerts only the team that has to act: the warehouse when an order is paid, the courier when it is ready, CS when something goes wrong.
Where an order is stuck, whose ticket is waiting, which automation failed: it all reads in one view. Problems surface while they are small, not after the customer complains.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Fewer Manual Points of Failure
Copy-paste between apps becomes an automated flow, and the typos and skipped steps disappear with it.
The Same Process Every Time
The same flow runs the same way whoever is on shift. The SOP lives in the system, not in someone's memory.
Scale Without the Drama
Double the volume means the automation runs twice as often, not the team working twice as late.
FAQ
Frequently Asked Questions about Operations
Automation that turns conversations into processes: orders recorded from chat, shipping calculated, tickets created and routed, notifications sent to the right team, and every step visible in one place.
Routine Processes Don't Need People. They Need a Flow.
Let orders, tickets, and notifications run themselves, and keep your team on the work that truly needs a human. Try it free, or chat with our team.