#1 AI in Indonesia for Customer Service & Sales
Save Time, Cut Costs, and Scale Up Your Sales with AI Sales Agents
Team overwhelmed? Losing customers to slow replies? Cekat.AI combines a smart AI agent, omnichannel CRM, and automated ordering in one platform
Trusted by 3,000+ businesses and leading brands in Indonesia
“Our response rate increased by 90%”
Multimedia Nusantara Polytechnic
Overwhelmed? Chats Going Unanswered, Customers Lost to Slow Replies?
Cekat.AI is Indonesia's leading AI agent platform, built for businesses that want to automate customer service & grow sales without growing headcount. See the difference for yourself:
How Cekat.AI Helps You Scale Up Your Business
The Old Way
Manual replies & old-school chatbots
- Cost per transaction at Rp150k, rising 35% every year
- Losing 30%+ of new leads to slow replies
- 120+ hours a month wasted answering repeat questions
- Closing rate under 10%, manual follow-ups arrive late
- Retraining every new admin takes weeks
- Customer data scattered across tools
- Stiff scripted answers drive customers away
The New Way
Smart AI Agent + Cekat.AI CRM
- Cost per transaction down to Rp40k, a 73% saving
- Instant replies 24/7, no lead slips through
- AI filters and answers thousands of chats automatically
- Closing rate up 30%+ with automated AI follow-ups
- Training the AI takes just 10 minutes
- All-in-one dashboard: omnichannel, CRM, and AI agent
- Natural AI customers actually enjoy, handles images & voice
The AI Agent That Becomes the Solution
Let AI handle thousands of conversations so your team can focus on what matters. With an AI Agent selling 24/7, no lead or opportunity ever goes missing.
Many Products & Services, the Same Questions on Repeat?
The AI Agent answers every question accurately and naturally, and guides the consultation through to the end.
Understands Context • Speaks 100+ Languages
“Repeat questions are all handled by the AI now. Even chats that come in at midnight still get closed.”
Losing Prospects to Slow Replies and Late Follow-ups?
The AI Agent replies instantly 24/7, and automatically follows up when a customer goes quiet or has not paid yet.
Instant Replies 24/7 • Auto-Handoff to Human
“Since using Cekat.AI, our conversion rate is up 50%. No more leads lost to late follow-ups.”
AI That Answers Every Customer Question Precisely and Accurately
The AI Agent consults, qualifies prospects, and books appointments automatically. Your team stays focused on closing and selling.
Auto Handoff to Human Agent
“We used to need 12 CS agents for 500 chats. Now 3 CS plus an admin handle around 1,000 chats a day.”
Connected to Your Booking System, Integrations, and Business APIs
The AI plugs into the systems you already use: shipping-cost checks, bookings, even Google Sheets, and completes transactions right inside the chat.
Shipping Cost Check • Google Sheets • API Integration
“Customers can check shipping costs and go straight to checkout through the AI. Everything gets done inside the chat.”
Sell Automatically, Directly from Chat
No manual handling, no lost leads
Laura
Hi, I'd like to order…
Active now
Where Conversations Turn into Revenue
Most businesses lose customers in chat, not because of demand, but because responses are slow, manual, and inconsistent. Cekat.AI uses AI Agents and automation to handle conversations, qualify leads, and secure orders so every chat works toward sales, not just replies.
Build an AI Agent in 5 Minutes
Manage every chat with an AI agent that's easy to build. Train it with your business data and connect it to other systems, hassle-free.
AI Agents & Chat Flow
Easily set up chat flows and route customers to the right AI or human agent.
Real Proof From Businesses Using Cekat.AI
Cekat.AI serves everyone from small businesses that need affordable AI customer service to growing brands that need a full omnichannel CRM, all in one platform built for Indonesian businesses.
Silcia Brenda
CEO & Founder - Vio Optical Clinic
Tantan Supriantna
Head Customer Relation - Rumah Zakat
Hargyo T. N. Ignatis, Ph.D
Direktur - Multimedia Nusantara Polytechnic (MNP)
Rianti Yahya
CEO - VIO Optical Clinic
Gery Wilianto
CEO & Founder - DokterHub
Adam Sulaiman
President Director - Threeland Property
Covered By
Turn Every Conversation Into a Sale
See how AI helps your team reply faster, follow up automatically, and close more deals without growing headcount.
- 10-minute setup
- 14-day free trial
- 1-on-1 consultation