#1 AI for Customer Service & Sales
From First Chat to Lifetime Customer.
Use AI agents, CRM, and automated follow-ups to turn more conversations into sales, know exactly which ads end in a closed deal, and keep customers coming back.
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Trusted by 3,000+ businesses across Asia.
10,000,000,000+
tokens processed daily
2,000,000+
chat bubbles processed daily
Trusted by our partners & customers
and thousands more businesses
Revenue up by as much as 40%, not just faster replies.
Every figure below was reported directly by a Cekat.AI customer in a recorded interview.
+50%
revenue, after closing rate rose from under 20% to over 40%
“Our closing rate used to sit below 20%. Last week I reviewed it with the team and it is above 40%, where the standard is 30%. And because the closing rate went up, our revenue climbed sharply too, up to 50%.”
Retail & Consumer Goods
Customer Service
Hariyudi, Direktur, Nature Craft Indonesia
Four products, one platform
Explore how AI supports every part of your business, from sales through to operations.
Qualifying, closing, and follow-up run 24/7.
AI replies, qualifies prospects, and hands over to your team once they are ready to close. Every channel lands in one inbox.
- Every channel, one inbox
- Auto-handoff to your team
- Runs 24/7
Tidy data with no manual entry
Every conversation, purchase, and pipeline stage records itself from chat. No more end-of-day catch-up.
- Fills itself from chat
- Real-time pipeline
- Full history per customer
Know exactly which ads end in a closed deal.
Segmented broadcasts, automatic follow-up, and attribution that ties ad spend to actual sales.
- Segmented broadcasts
- ROAS dashboard
- CAPI integration
Orders processed straight from chat
AI works out shipping, sends the payment link, and runs the follow-on steps with no coding required.
- Automatic shipping quotes
- QR payments
- No coding
One platform, tuned to how your industry works
Every industry has its own conversation patterns. Cekat.AI already understands the questions, booking flows, and order processes specific to your field.
View all industriesFrom appointment requests to product questions, Cekat.AI replies instantly on WhatsApp and Instagram, 24/7, in natural language, without adding front-desk staff
Learn moreOur Solutions
- 24/7 patient answers
- Booking from chat
- Centralized patient history
- Complaint tickets
Integrations
Connect Every Business Tool in One Platform
WhatsApp Business API, Instagram, TikTok, Telegram, and email land in one inbox. Chat conversions flow to your ad platforms, and your internal systems connect over API.
See integrations- WhatsApp Business API
- TikTok
- Facebook Messenger
- Telegram
- Website live chat
- Meta
- Open API
- Webhook
Build an AI Agent in 5 Minutes
Manage every chat with an AI agent that's easy to build. Train it with your business data and connect it to other systems, hassle-free.
AI Agents & Chat Flow
Easily set up chat flows and route customers to the right AI or human agent.
Pricing that follows what you need
The Chat plans below are the ones most businesses start with. CRM, Marketing and Cekat 360 have their own plans, and everything can be combined on a single contract.
Starter
For small teams starting to drown in chats.
- WhatsApp Business API (WABA): 1
- MAU (Monthly Active Users): 1,000
- AI Credits: 5,000
- Seats: 3
- AI Type: AI Simple
Pro
For full automation and tidy workflows at scale.
- WhatsApp Business API (WABA): 1
- MAU (Monthly Active Users): 3,000
- AI Credits: 15,000
- Seats: 5
- AI Type: AI Simple
Business
For high chat volumes with a structured CS team.
- WhatsApp Business API (WABA): 3
- MAU (Monthly Active Users): 10,000
- AI Credits: 50,000
- Seats: 7
- AI Type: AI Full
Custom
For custom integrations and enterprise scale.
- WhatsApp Business API (WABA): Custom
- MAU (Monthly Active Users): Custom
- AI Credits: Custom
- Seats: Custom
- AI Type: AI Full
Excludes VAT
Real Proof From Businesses Using Cekat.AI
Cekat.AI serves everyone from small businesses that need affordable AI customer service to growing brands that need a full omnichannel CRM, all in one platform built for Indonesian businesses.
Silcia Brenda
CEO & Founder - Moir Salon
Tantan Supriantna
Head Customer Relation - Rumah Zakat
Hargyo T. N. Ignatis, Ph.D
Direktur - Multimedia Nusantara Polytechnic (MNP)
Rianti Yahya
CEO - VIO Optical Clinic
Gery Wilianto
CEO & Founder - DokterHub
Adam Sulaiman
President Director - Threeland Property
Covered By
Turn Every Conversation Into a Sale
See how AI helps your team reply faster, follow up automatically, and close more deals without growing headcount.
- 10-minute setup
- 14-day free trial
- 1-on-1 consultation