Blog
Cekat Blog
Practical playbooks on AI customer service, automation, and turning conversations into revenue.
Customer Retention Strategy with AI Agent: Save Costs & Time
Customer retention is a long-term business strategy focused on keeping customers loyal and consistently transacting. In an increasingly competitive landscape
Cekat AI
WhatsApp API 24-Hour Rule & Its Implications
The WhatsApp API 24-hour rule—often called the 24-hour window—is one of the most critical mechanisms in WhatsApp Business Platform operations, yet it remains widely misunderstood.
Guide to Choosing a CRM for WhatsApp-Driven Businesses: 8 Key Criteria
For many businesses in Indonesia, WhatsApp is more than just a communication channel. Here are 8 key criteria to consider before choosing a CRM built for WhatsApp-driven businesses.
WhatsApp Business API Indonesia 2026: Complete Guide from Registration to Activation
In Indonesia, WhatsApp has become one of the most dominant communication channels between businesses and customers. Here is a complete guide to registering and activating WhatsApp Business API.
Optimizing WhatsApp API Templates for Efficiency
WhatsApp API has become a highly effective business communication channel for notifications, transaction follow-ups, and conversation-based marketing campaigns.
Types of WhatsApp API Conversations & Their Impact on Cost
In the WhatsApp Business Platform ecosystem, messaging costs aren’t calculated per message, but based on the type of conversation between business and customer.
AI Agent for Travel and Hotels: Automated Booking and Personalized Guest Experience
In the travel and hospitality industry, opportunities often start with the very first conversation. Discover how an AI agent can capture inquiries, automate bookings, and deliver a personalized guest experience.
AI Sales Agent: How It Works, Benefits, and Implementation for Sales Teams
An AI Sales Agent is an artificial intelligence system that works automatically to support the entire sales process, from prospect qualification and customer communication to automated follow-up, meeting scheduling, and pipeline analysis.
Automating Treatment Package Offers to Increase Beauty Clinic Transaction Value
Can Cekat.AI’s AI tools help beauty clinics offer more treatment packages to patients?