Support That Knows Your Product, Without Growing the Team

It answers product questions instantly 24/7 on web chat, WhatsApp, and social media, guides trial users to activation, and turns bug reports into organized tickets. Your small CS team focuses on cases that need a human, and engineers stay out of the support rotation.

Paste your documentation, FAQs, changelog, and SOPs into the knowledge base and the AI answers from that material. When the product changes, update the knowledge base once and the answers update with it, no retraining projects, no waiting on engineering.

Yes. The AI greets new signups, answers setup questions at the moment they get stuck, and sends automated follow-ups on WhatsApp based on each user's behavior. The goal is simple, more trial users experiencing your product's value before the trial runs out.

Bug reports from chat become tickets automatically, complete with the user's chronology and details, then route to the right team. You track every ticket's status in one view, so no bug drowns in the inbox and users hear back the moment it is fixed.

By rules you define, for example billing cases, refund requests, or an enterprise prospect asking for a demo. The AI hands the conversation to the right agent with full history attached, so users never have to start their story over.

Yes. CSAT is measured from conversations, and the analytics dashboard shows the most asked topics, peak hours, and how AI and human agents perform. You learn where users get stuck and which parts of the product generate the most questions.

Conversation and customer data is stored securely with role-based access, visible only to team members you authorize. ISO 27001 certification is in progress, and data practices follow industry standards.

Building the AI agent takes around five minutes, paste your product docs and FAQs into the knowledge base, install the web chat widget, and it starts answering. No coding to get started, with API integration available when you want to connect data from your app.

Pricing follows usage, so you can start on a small plan while your user base is small and scale up as you grow. Book a free consultation and our team will help size a plan that matches your conversation volume.