AI Order Automation
AI That Takes the Order Straight From the Conversation
Cekat.AI's agent captures customer details, checks the shipping cost, and sends the payment QR, turning chats into completed orders 24/7, without anyone retyping a thing
Order Automation is a Cekat.AI feature that lets an AI agent create complete orders directly from a chat conversation, customer details, shipping cost, and payment included, so sales close 24/7 without manual entry.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- AI takes orders around the clock
- 15+
- industries served
Trusted by 3,000+ businesses across Asia.
How it works
Built to Turn Conversations Into Revenue
WhatsApp, Instagram DM, Facebook Messenger, website live chat, every conversation lands in one unified inbox, and the AI treats each one as a potential sale. When a customer says they want to buy, the order starts right there in the chat, on whichever channel they picked, without redirecting them anywhere.
Manual order-taking means retyping names, addresses, and totals, and dropping orders whenever the admin gets busy. Cekat.AI's agent captures the customer's details inside the conversation, checks the shipping cost, and builds the order automatically. Nothing depends on someone copying data into a spreadsheet before it slips their mind.
Buying intent doesn't keep office hours. The AI agent answers, quotes shipping, and completes orders around the clock, so the customer who is ready to pay at midnight doesn't wait for morning, or drift off to a competitor who replied first.
Each completed order lands on the customer's CRM profile automatically, next to their chats, campaigns, and purchase history. No manual input, no separate order log. Your team watches sales progress in real time, and your next broadcast campaign already knows exactly who bought what and when.
Inside the product
Key Capabilities
The Whole Order Happens Inside the Conversation
The AI collects the item, quantity, address, and contact details while chatting naturally, then creates the order with everything attached. The customer never leaves the chat, and your team never retypes a single field.
Shipping Costs Checked Automatically
Through API integration, the AI checks the shipping cost during the conversation and adds it straight into the order total, no admin flipping between tabs to look up rates while the buyer waits.
Payment QR Sent in the Chat
Once the order is ready, the AI sends a payment QR right in the conversation. If payment stays pending, automatic reminders follow up, so orders get paid instead of forgotten.
Orders Recorded on Every Customer Profile
Every order auto-creates or updates the customer's CRM card and moves them along the Visitor → Lead → Buyer journey, complete with next-step suggestions your team can act on.
Why Cekat.AI
Why Businesses Choose Cekat.AI
From Hello to Paid in One Chat
Details, shipping cost, and payment all happen inside the conversation, no checkout links to juggle, no app switching for the customer.
Zero Manual Entry
The AI captures order data as it chats. No spreadsheets, no retyping, no orders lost to human error or a busy afternoon.
A Sales Channel That Never Closes
Orders come in and get completed 24/7, nights, weekends, and holidays included, without adding a single shift.
Proof
Real Results for Growing Businesses
“The chance of closing the deal is very high”
Wiji Astuti
Head of Customer Experience, Rumah Zakat
FAQ
Frequently Asked Questions about Order Automation
Order automation is the process of creating and completing customer orders without manual work. In Cekat.AI, an AI agent builds the order directly from the chat conversation, capturing customer details, checking the shipping cost through API integration, and sending a payment QR, so a sale closes without an admin typing anything.
Turn Conversations Into Completed Orders
Let Cekat.AI's agent capture the details, check the shipping, and collect the payment, 24/7, without a cashier.