Beauty & Wellness
Book More Clients, Chase Fewer Chats
From treatment questions to a confirmed booking, Cekat.AI replies instantly on WhatsApp and Instagram, 24/7, in natural language, without your front desk glued to the phone
Cekat.AI for beauty & wellness is an AI customer service platform for salons, aesthetic clinics, spas, and wellness studios in Indonesia, answering treatment questions 24/7, booking and rebooking clients from chat, and sending reminders that reduce no-shows.
- 24/7
- client questions answered and bookings taken
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 15+
- industries served
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Answer Treatment Questions the Moment They Ask
A client deciding between treatments won't wait for opening hours. Cekat.AI answers questions about services, prices, downtime, and aftercare the second they arrive, in natural language, understanding what the client means rather than matching keywords, so interest turns into a booking instead of a scroll to the next salon.
Booking and Rebooking Done Inside the Chat
Connect Cekat.AI to your scheduling system through API and the agent books, confirms, and reschedules appointments right in the conversation. No phone tag, no double-booked chairs, and after each visit it can nudge clients to rebook their next treatment before they forget.
Cut No-Shows With Reminders That Send Themselves
An empty chair from a forgotten appointment is revenue you can't get back. Cekat.AI sends automatic reminders before each visit and follow-up nudges when it's time for the next one, each triggered by the client's actual booking history, not a manual list someone has to remember to send.
Send Promos to the Right Clients, Not Everyone
Campaigns go out through the official WhatsApp Business API to segments built from real data, regulars due for a touch-up, clients who tried one service but not another, lapsed bookings worth winning back. Names and history come straight from the CRM, so a promo lands like a personal invitation, not a mass blast.
Every Client Conversation, Organized in One Place
WhatsApp, Instagram DM, and website chat flow into one inbox with a full history per client, past treatments, questions asked, promos received. Your front desk sees the whole picture instantly, and anything that needs a human touch escalates to your team with the conversation attached, so no client repeats themselves.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Official Meta Business Partner
Chats and promo broadcasts run on the official WhatsApp Business API, reliable and safe for the number your salon's bookings depend on.
One Platform, Front Desk to Follow-Up
Inbox, CRM, booking, and broadcast live in one dashboard, no juggling a chat app, a paper appointment book, and a separate blast tool.
Human Where It Matters
The AI handles routine questions and bookings; anything sensitive or complex routes to your team with full context, so clients always feel looked after.
Proof
Real Results for Growing Businesses
“Customer responses became faster”
Silica Brenda
Founder, Moir Salon
FAQ
Frequently Asked Questions about Beauty & Wellness
It answers client chats instantly 24/7 on WhatsApp, Instagram, and web chat, handling treatment questions, prices, and availability, then books the appointment inside the same conversation. Reminders go out automatically to reduce no-shows, so your front desk spends time on clients in the chair, not the phone.
Turn Chats Into Booked Chairs
See how salons and clinics run 24/7 bookings and support on Cekat.AI, book a free consultation with our team.