AI-Powered Website Live Chat
Embedded Live Chat That Answers Before Visitors Leave
Add an AI-powered chat widget to your website, visitors get instant answers 24/7, every conversation is captured as a lead in your CRM, and your team steps in with full context when it matters
Embedded Live Chat is a Cekat.AI feature that puts an AI-powered chat widget on your website, answering visitor questions instantly 24/7, capturing every conversation as a lead in the built-in CRM, and escalating to your team with full context when a human touch is needed.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- visitors answered instantly
- ~5 min
- to build your AI agent
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Answer in Seconds, Before Visitors Click Away
A visitor with an unanswered question is a customer walking out the door. Cekat.AI's humanlike agent replies instantly, understands intent and context, not just keywords, and answers in the visitor's own language, so questions turn into conversations instead of bounces.
Every Chat Becomes a Lead in Your CRM, Automatically
Most live chat tools let conversations evaporate when the tab closes. Cekat.AI captures every website conversation into the CRM automatically, no manual input, building a living customer record and moving each contact through Visitor, Lead, and Buyer stages with next-step suggestions for your team.
Hand Off to a Human Without Repeating a Word
When a conversation needs your team, the AI escalates with the full chat history attached, the visitor never repeats themselves. Set AI working hours so your team handles chats while online and the AI covers nights and weekends, with automatic handoff carrying complete context both ways.
Live on Your Website in About 5 Minutes
No developers, no coding, no month-long implementation. Paste your SOPs and business information into the knowledge base and the AI agent is ready to answer real visitor questions, building it is about as easy as briefing a new CS admin. Need advanced logic? Use the visual drag-and-drop flow designer.
Inside the product
Key Capabilities
A Humanlike Agent on Every Page
The AI understands what visitors mean, not just the keywords they type. It answers in natural language, handles multiple languages, and stays accurate about your business because it works from the knowledge base you built.
Why Cekat.AI
Why Businesses Choose Cekat.AI
More Than a Chat Widget
The widget is the front door to a full platform: CRM, broadcast campaigns, order automation, and analytics all connect to every website conversation.
Humanlike, Not Scripted
The AI understands intent and context instead of matching keywords, so visitors get real answers in natural language, in their language.
Built for Teams
Private notes, collaborators, role-based access, and case prioritization keep your whole team working the same inbox without stepping on each other.
Proof
Real Results for Growing Businesses
“Outside of working hours, we rely on AI technology. Rumah Zakat can be reached 24/7, and we fully utilize AI once our working hours are over.”
Tantan Supriatna
Customer Relation Department Head, Rumah Zakat
FAQ
Frequently Asked Questions about Embedded Live Chat
Embedded live chat is a chat widget built into your website that lets visitors message your business directly from the page. With Cekat.AI, the widget is powered by an AI agent that answers instantly 24/7, captures each conversation as a lead in the CRM, and escalates to your team with full context when needed.
Turn Website Traffic Into Conversations That Close
Embed Cekat.AI's live chat and give every visitor an instant answer, while your CRM quietly fills with leads.