Auto Reply That Answers the Question, Not Just "We'll Get Back to You"

WhatsApp auto reply is an automatic response sent when a customer messages your business. With Cekat.AI, it's not a fixed greeting, a humanlike AI agent reads the question, understands the intent, and replies with a real answer 24/7 through the official WhatsApp Business API.

The free WhatsApp Business app only sends fixed greeting and away messages, the same text no matter what the customer asks. Cekat.AI actually answers the question: it reads intent, pulls from your knowledge base, replies in the customer's language, and captures the conversation as a lead in the CRM.

Yes, that's the point. The AI agent answers around the clock, so a lead messaging at midnight gets the same instant reply as one at noon. With AI working hours, your team covers chats while online and the AI takes over nights and weekends automatically.

Yes. The agent works from a knowledge base you build with your own SOPs, prices, and product details, and it understands intent and context rather than matching keywords. Anything it shouldn't handle is escalated to your team with the full chat history attached.

No. You don't script keyword-by-keyword replies. You paste your business information into the knowledge base and the AI answers naturally, Cekat.AI describes it as about as easy as briefing a new CS admin, with most teams live in around 5 minutes.

The conversation is handed to your team with the complete chat history attached, so the customer never repeats themselves. With AI working hours, this runs on a schedule: the AI covers after-hours messages and your team takes over automatically when they come online.

Yes. Cekat.AI is an official Meta Business Partner and runs auto replies through the official WhatsApp Business API, the compliant way to message customers at scale, unlike unofficial bots that put your number at risk.

Both. Every WhatsApp conversation is captured into the CRM automatically with no manual input, contact details, chat history, and behavior in one record. Customer Stages track each contact from Visitor to Lead to Buyer, so answers turn into follow-ups and sales.

Yes. The AI agent is multilingual and replies in the language the customer writes in. Minori Group, serving Japan and Indonesia, handles 100% of inquiries with multilingual AI on Cekat.AI, two languages and two timezones on one platform.