Never Leave a Follower on Read Again

An Instagram auto reply is an automated response to DMs on your Instagram business account. With Cekat.AI, replies come from a humanlike AI agent connected through the official Instagram API, it understands the question's intent and context, answers naturally 24/7, and escalates to your team when a human touch is needed.

Keyword bots fire canned replies when they spot an exact word, and fall apart on typos, slang, or real questions. Cekat.AI's agent understands intent and context, it can answer product questions, qualify leads, and hold a genuine conversation, in multiple languages, without a script for every possible phrasing.

Yes. When someone taps an ad and opens a DM, the conversation lands in the Cekat.AI inbox and the AI responds immediately, answering questions, capturing the person as a lead in the CRM, and moving them toward a purchase. That means ad-driven DMs get worked at any hour, not just when an admin is online.

Yes. DMs sparked by story replies and comments arrive in the same unified inbox as everything else, where they're auto-labeled, prioritized, and answered by the AI. Promo-day floods stop burying real buying questions, because the important conversations are surfaced instead of scrolling away.

Yes, when it runs through official channels. Cekat.AI is an official Meta Business Partner and connects to Instagram through the official API, the sanctioned way to automate DMs. That's fundamentally different from unofficial tools that simulate app activity and put accounts at risk.

Anytime. The AI hands off with the full conversation history attached, so your team never asks a customer to repeat themselves. With AI working hours, the handoff is automatic on a schedule too: your team covers business hours, the AI covers nights and weekends.

Yes. Every Instagram conversation automatically creates or updates a customer card in the Cekat.AI CRM, profile, chat history, and stage in the journey from Visitor to Lead to Buyer, with suggested next steps. No copy-pasting usernames into spreadsheets.

About 5 minutes for the agent itself: paste your SOPs, product info, and policies into the knowledge base, no coding required, as easy as briefing a CS admin. Connect your Instagram account, and the same agent can cover WhatsApp and Messenger from day one.

Both, and more, the agent is multilingual and detects the language each follower uses. A DM in Indonesian gets an Indonesian answer, an English inquiry gets English, without you building separate flows per language. That's how Minori Group serves customers across Japan and Indonesia with one small team.

Yes, that's the point of the unified inbox. Instagram, WhatsApp, Messenger, and website live chat share one screen, one CRM, and one AI agent. A follower who DMs on Instagram today and messages your WhatsApp tomorrow is recognized as the same customer, with full history carried across.