Smart WhatsApp Auto Reply
Auto Reply That Answers the Question, Not Just "We'll Get Back to You"
Replace canned greeting messages with an AI that reads each WhatsApp chat, understands what the customer actually wants, and answers it instantly, 24/7, in their own language, capturing every lead along the way
WhatsApp Auto Reply is a Cekat.AI feature that answers incoming WhatsApp messages automatically with a humanlike AI agent, understanding the customer's intent and replying with a real answer 24/7, instead of sending a fixed greeting or away message.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- auto-replies, never offline
- ~5 min
- to build your AI agent
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Answer the Actual Question, Not With a Canned Greeting
"Thanks for your message, we'll reply soon" doesn't sell anything. Cekat.AI's humanlike agent reads what the customer is really asking, price, stock, how to order, and replies with a real answer in seconds. It understands intent and context, not keywords, so it responds like a trained CS admin, not an autoresponder.
Never Miss a Lead Because It Came In at Midnight
Most leads message after hours, and a reply that lands the next morning is often a sale lost to whoever answered first. With AI working hours, your team handles chats while online and the AI takes over nights and weekends automatically, so every WhatsApp message gets an instant answer, whatever time it arrives.
Every Auto Reply Becomes a Lead in Your CRM
An answered question is only worth something if you can follow up. Cekat.AI captures every WhatsApp conversation into the CRM automatically, no manual input, building a living customer record and moving each contact through Visitor, Lead, and Buyer stages with suggested next steps for your team.
Set It Up in About 5 Minutes, No Coding
You don't script hundreds of keyword rules. Paste your SOPs and business info into the knowledge base and the AI is ready to answer real questions, building it is about as easy as briefing a new CS admin. Need branching logic? Use the visual drag-and-drop flow designer, still with zero code.
Inside the product
Key Capabilities
Understands Intent, Not Just Keywords
The AI reads what customers mean and answers in natural language, in whatever language they write. It works from the knowledge base you built, so replies stay accurate about your prices, products, and policies, not generic filler.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Real Answers, Not Autoresponders
A humanlike agent understands the question and replies with a real answer 24/7, the opposite of a fixed greeting that makes customers wait.
Official WhatsApp Business API
Cekat.AI is an official Meta Business Partner, so auto replies run on the official WhatsApp Business API, compliant and reliable at scale.
Answers That Turn Into Sales
Every reply is captured as a lead, follow-ups fire automatically, and the AI can close the order right in the chat instead of leaving it hanging.
Proof
Real Results for Growing Businesses
“Customer responses became faster”
Silica Brenda
Founder, Moir Salon
FAQ
Frequently Asked Questions about WhatsApp Auto Reply
WhatsApp auto reply is an automatic response sent when a customer messages your business. With Cekat.AI, it's not a fixed greeting, a humanlike AI agent reads the question, understands the intent, and replies with a real answer 24/7 through the official WhatsApp Business API.
Turn Every WhatsApp Message Into an Instant Answer
Switch off the canned greeting and let AI reply with real answers 24/7, while your CRM fills with leads you can follow up.