Automate Complex Operations & Scale Your Business without Friction

From complex logic to seamless automation. Explore how AI keeps your business running 24/7

Get Started Free
Book a Demo

Automate Complex Operations & Scale Your Business without Friction

From complex logic to seamless automation. Explore how AI keeps your business running 24/7

Get Started Free
Book a Demo

Trusted by 3,000+ businesses and leading brands in Indonesia

What Makes Cekat.AI Automation Different

Powerful, Customizable Workflow Logic

Built for real operational complexity, automation adapts to your business with multi-step logic, connected actions, and context-aware workflows.

Flexible Trigger Options

Workflows can be triggered by time-based schedules, specific events like chat keywords, or changes in customer data such as when a new lead is detected.

Connects All Cekat.AI Features

Automation works seamlessly with core capabilities such as auto-labeling, auto ticket creation, admin notifications, and automatic data syncing between tools, so everything flows smoothly across systems.

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How it Works

Conversations Come In from Every Channel

All incoming chats from WhatsApp, Instagram, Live Chat, and other channels are automatically captured by Cekat.AI, no manual forwarding or switching tools.

Automation Triggers Instantly

The moment a message arrives, predefined rules take action by automatically labeling conversations by intent and turning important messages into tickets without manual effort.

Auto Create Ticket

Turn high-priority conversations into tickets automatically, so no request, complaint, or opportunity is missed or handled too late.

Automatic Notifications to the Right Team

Route every ticket and update to the right team instantly, ensuring faster response times and clear ownership across workflows.

Full Visibility Across Every Automation Step

Track data flow, ticket status, and workflow bottlenecks in real time, so teams always know what’s happening and can act immediately when issues arise.

End-to-End Operational Efficiency

Eliminate manual data entry, fragmented systems, and repetitive tasks through full automation—so teams reduce errors and focus on work that truly drives growth.

Keep Scrolling

How it Works

Conversations Come In from Every Channel

All incoming chats from WhatsApp, Instagram, Live Chat, and other channels are automatically captured by Cekat.AI, no manual forwarding or switching tools.

Automation Triggers Instantly

The moment a message arrives, predefined rules take action by automatically labeling conversations by intent and turning important messages into tickets without manual effort.

Auto Create Ticket

Turn high-priority conversations into tickets automatically, so no request, complaint, or opportunity is missed or handled too late.

Automatic Notifications to the Right Team

Route every ticket and update to the right team instantly, ensuring faster response times and clear ownership across workflows.

Full Visibility Across Every Automation Step

Track data flow, ticket status, and workflow bottlenecks in real time, so teams always know what’s happening and can act immediately when issues arise.

End-to-End Operational Efficiency

Eliminate manual data entry, fragmented systems, and repetitive tasks through full automation—so teams reduce errors and focus on work that truly drives growth.

FAQ

Frequently Asked Questions about Cekat.AI CRM

A visual, AI-powered workflow builder that automates business processes without coding, handling triggers and actions across connected systems.

From chat flows and lead follow-ups to ticket creation, team notifications, and cross-system data synchronization, everything in one seamless workflow.

Yes. The drag-and-drop visual logic builder allows anyone to create automated workflows.

FAQ

Frequently Asked Questions about Cekat.AI CRM

A visual, AI-powered workflow builder that automates business processes without coding, handling triggers and actions across connected systems.

From chat flows and lead follow-ups to ticket creation, team notifications, and cross-system data synchronization, everything in one seamless workflow.

Yes. The drag-and-drop visual logic builder allows anyone to create automated workflows.