AI Order Automation
AI That Takes the Order Straight From the Conversation
Cekat.AI's agent captures customer details, checks the shipping cost, and sends the payment QR, turning chats into completed orders 24/7, without anyone retyping a thing
Order Automation is a Cekat.AI feature that lets an AI agent create complete orders directly from a chat conversation, customer details, shipping cost, and payment included, so sales close 24/7 without manual entry.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- AI takes orders around the clock
- 15+
- industries served
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Orders Flow In From Every Channel You Sell On
WhatsApp, Instagram DM, Facebook Messenger, website live chat, every conversation lands in one unified inbox, and the AI treats each one as a potential sale. When a customer says they want to buy, the order starts right there in the chat, on whichever channel they picked, without redirecting them anywhere.
No Manual Cashier, No Typos, No Lost Orders
Manual order-taking means retyping names, addresses, and totals, and dropping orders whenever the admin gets busy. Cekat.AI's agent captures the customer's details inside the conversation, checks the shipping cost, and builds the order automatically. Nothing depends on someone copying data into a spreadsheet before it slips their mind.
Sell at 2 AM Without Being Awake for It
Buying intent doesn't keep office hours. The AI agent answers, quotes shipping, and completes orders around the clock, so the customer who is ready to pay at midnight doesn't wait for morning, or drift off to a competitor who replied first. Hollywings Group used this coverage to lift conversions by up to 70%.
Every Order Updates Your CRM by Itself
Each completed order lands on the customer's CRM profile automatically, next to their chats, campaigns, and purchase history. No manual input, no separate order log. Your team watches sales progress in real time, and your next broadcast campaign already knows exactly who bought what and when.
Inside the product
Key Capabilities
The Whole Order Happens Inside the Conversation
The AI collects the item, quantity, address, and contact details while chatting naturally, then creates the order with everything attached. The customer never leaves the chat, and your team never retypes a single field.
Why Cekat.AI
Why Businesses Choose Cekat.AI
From Hello to Paid in One Chat
Details, shipping cost, and payment all happen inside the conversation, no checkout links to juggle, no app switching for the customer.
Zero Manual Entry
The AI captures order data as it chats. No spreadsheets, no retyping, no orders lost to human error or a busy afternoon.
A Sales Channel That Never Closes
Orders come in and get completed 24/7, nights, weekends, and holidays included, without adding a single shift.
Proof
Real Results for Growing Businesses
“Our revenue increased by more than 50%! Cekat AI allows us to secure property visits and close deals even while I'm asleep, because no leads are missed.”
Adam Sulaiman
President Director, Threeland Property
FAQ
Frequently Asked Questions about Order Automation
Order automation is the process of creating and completing customer orders without manual work. In Cekat.AI, an AI agent builds the order directly from the chat conversation, capturing customer details, checking the shipping cost through API integration, and sending a payment QR, so a sale closes without an admin typing anything.
Turn Conversations Into Completed Orders
Let Cekat.AI's agent capture the details, check the shipping, and collect the payment, 24/7, without a cashier.