Stop Losing Leads You Already Paid For

Lead management is the process of capturing potential customers, qualifying them, and following up until they buy. In Cekat.AI, leads from your website, WhatsApp, and social media are captured automatically, qualified by an AI agent in conversation, and followed up with automated nudges, with every step tracked in the CRM.

Every inquiry from your website, WhatsApp, Instagram DM, Facebook Messenger, or live chat lands in one unified inbox, and a CRM card is created or updated automatically from the interaction. No forms to export, no spreadsheets to maintain, the lead exists in your database the moment they say hello.

Cekat.AI's AI agent chats with each lead in natural language, understanding intent and context rather than matching keywords. Based on the conversation, contacts progress through Customer Stages, Visitor, Lead, Buyer, so your team can see at a glance who is genuinely interested and ready for a human follow-up.

Yes. Cekat.AI tracks each lead's entry point, website, WhatsApp, or social media, and records their website behavior and event logs on the profile. Over time you see exactly which channels produce leads that convert, and which just produce noise.

They get answered immediately. The AI agent works 24/7, qualifying and responding to leads whenever they arrive. With AI working hours, conversations hand off to your team when they come online, carrying the full chat history, so no lead waits and no context is lost.

Workflow triggers respond to time-based schedules, chat keywords, or customer-data changes such as a new lead arriving. Cekat.AI then sends follow-up nudges and reminders, pending payment, expiring promo, replenishment time, automatically, and can notify the right team member when personal attention is needed.

Customer Stages show where every contact sits, Visitor, Lead, or Buyer, and each profile carries next-step suggestions. Combine that with filters and boards, and your sales team starts each day with a sorted list of the highest-intent leads instead of an undifferentiated inbox.

Yes. Leads captured in the CRM can be segmented by activity, purchase history, or events and nurtured with personalized WhatsApp broadcasts through the official Business API. When they reply, the AI agent picks the conversation right back up, the whole loop runs on one platform.

No. There's no coding anywhere in Cekat.AI, you connect your channels, brief the AI agent with your SOPs and business info, and lead capture starts working. Setting up the AI agent takes about five minutes and is as easy as briefing a CS admin.