Conversation-Native CRM
A CRM That Lives Where Your Sales Actually Happen
Every chat, call, and order becomes a customer record automatically, so your team manages pipelines and follows up on time, without typing a single note by hand
Cekat.AI CRM is a conversation-native customer relationship management application where every interaction, chat, call, order, campaign, automatically becomes a trackable customer record, connecting sales pipelines, follow-ups, and customer data in one platform.
- 3,000+
- businesses run on Cekat.AI
- 1,000,000+
- customer interactions handled
- 24/7
- records updated automatically
- 15+
- industries served
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Every Conversation Becomes a Record, Automatically
Traditional CRMs die from empty fields no one fills in. Cekat.AI connects straight to your conversations, so every chat, call, and order turns into a trackable customer record on its own. Your pipeline stays complete without anyone doing data entry.
See the Whole Customer in One Profile
Purchases, chat history, campaigns received, and website behavior sit on one profile. When a customer messages, your team, and your AI agent, already know who they are and what they need, so no one starts from scratch.
Organize Work With Boards and Pipelines
Create boards for your deals, workflows, or processes, and move customers through pipeline stages as they progress. Filter and search to focus on the leads that matter most, instead of scrolling an endless inbox.
Automate Follow-Ups So No Deal Slips
Trigger follow-ups, assign leads, and move deals automatically. The CRM nudges customers before payment deadlines and re-engages quiet leads on its own, so opportunities close instead of going cold in someone's inbox.
Inside the product
Key Capabilities
A Customer Profile That Updates Itself
Every purchase, chat, campaign, and website action lands on the customer's profile in real time. The record is always current because it builds itself from real activity, not from someone remembering to log it.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Built for How You Sell
Cekat.AI CRM is designed around conversations, not spreadsheets, matching how Indonesian businesses actually win customers: in chat.
Zero Manual Entry
Records create and update themselves from real interactions, so your team spends time closing deals instead of filling in fields.
One Platform End to End
CRM, AI agent, automation, and marketing share one system, leads captured in chat flow straight into pipelines and follow-ups.
Proof
Real Results for Growing Businesses
“Our revenue increased by more than 50%! Cekat AI allows us to secure property visits and close deals even while I'm asleep, because no leads are missed.”
Adam Sulaiman
President Director - Threeland Property
FAQ
Frequently Asked Questions about CRM Application
It's a conversation-native CRM application where every chat, call, and order automatically becomes a trackable customer record. It connects sales pipelines, customer data, and follow-up automation in one platform, built for businesses that sell through conversations.
Turn Every Conversation Into a Tracked Opportunity
See how a conversation-native CRM keeps your pipeline complete and your follow-ups automatic, without manual data entry.