Answer Every Consultation Request, Even After the Office Closes

It answers consultation requests instantly 24/7 on WhatsApp and web chat, handles the intake questions that repeat every day, schedules consultations, and organizes every inquiry into a pipeline per partner or service line. Your team spends its hours on the actual work, not on answering the same chats.

Yes. The AI asks what your intake staff would ask, the type of need, its urgency, and the basic details of the matter or project, then records it all on a lead card. Partners walk into consultations with a clear picture, and inquiries outside your services are politely redirected early.

No. The AI handles intake, answering general questions about services, process, and documents from a knowledge base your firm approves, and routes anything substantive to a consultation with the professional. You define those boundaries through the AI's instructions.

Yes. Through API integration, schedules the AI captures in chat can flow into the calendar or booking system your office already uses, and automated reminders go out before each appointment to reduce no-shows. Rescheduling is handled in the same conversation.

Cekat.AI complies with Indonesia's Personal Data Protection Law (UU PDP) in handling and managing user data, and ISO 27001 certification is in progress. Access within the office is role-based, so conversations and prospect data are visible only to the people who should see them.

Whenever your rules say so, for instance when a prospect starts discussing the substance of a matter, the case is sensitive, or they ask for a person. The conversation hands over to the right person with the chat history and intake results attached, so the client never repeats their story.

WhatsApp (official Business API), Instagram DM, Facebook Messenger, and live chat on your office website, all flowing into one inbox with a single history per contact. A prospect who starts on your website chat and continues on WhatsApp still reads as one person.

Building the AI agent takes around five minutes, paste your list of services, processes, required documents, and intake SOPs into the knowledge base and it starts answering accurately. No coding is required; Cekat.AI describes it as being as easy as briefing a new receptionist.

There is a 14-day free trial to test it on your own number. Pricing comes as plans that scale with team size and conversation volume, from a solo practice to a firm with many partners, book a free consultation and our team will help you pick the right fit.