Professional Services
Answer Every Consultation Request, Even After the Office Closes
From first question to qualification to a confirmed consultation, Cekat.AI handles intake on WhatsApp and web chat 24/7, with automated reminders, so partners stop being the after-hours hotline
Cekat.AI for professional services is an AI customer service platform for law firms, notaries, tax and accounting consultants, agencies, and architects in Indonesia, handling client intake and qualification 24/7 through a consultation booking system with automated reminders and a pipeline per partner in one platform.
- +70%
- conversion uplift at Holywings Group
- 100%
- of chats covered 24/7 at Holywings
- 24/7
- consultation requests and client intake answered
- 3,000+
- businesses run on Cekat.AI
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Consultation Requests Answered at Any Hour
People look for a lawyer or tax consultant the moment a problem starts keeping them up, often at night or on a weekend. Cekat.AI's agent replies the moment the chat arrives, explaining services, the documents to prepare, and the next step, so a serious inquiry never evaporates because the office opens Monday.
Repetitive Intake Questions Handled by AI
"Do you handle cases like mine?" "Which documents do I need?" "How long does the process take?" The same intake questions arrive every day. Cekat.AI answers them in natural language from your firm's knowledge base, then asks about the need, urgency, and basic details, so what reaches a partner is a well-formed inquiry, not an empty chat.
Consultations Scheduled Straight from the Chat
No more rounds of "when are you free?" over the phone. Cekat.AI offers slots and captures the consultation schedule inside the conversation, and through API integration it can connect to the calendar or booking system your office already uses, the client simply shows up at a confirmed time.
Automated Reminders That Cut No-Shows
A quietly missed meeting is billable time gone. Cekat.AI sends a reminder before each consultation on WhatsApp, including the documents to bring, and when a client needs to move the time, rescheduling happens in the same chat, so the freed slot gets filled instead of wasted.
Every Inquiry Tracked in a Pipeline per Partner or Service Line
Leads sitting in one partner's phone are revenue leaking out of the firm. Cekat.AI captures every inquiry into a CRM card automatically, with the chat history and stated need attached, organized in a pipeline per partner or service line, so the managing partner sees every prospect on one board instead of asking around.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Official Meta Business Partner
Client chats run on the official WhatsApp Business API, alongside Instagram DM and your website's live chat, one tidy inbox, compliant and reliable.
AI That Screens and Schedules
The agent answers first questions, qualifies what the prospect needs, and locks in a consultation slot, then hands the matter to the right person with full context.
Running 3,000+ Businesses in Indonesia
The same platform took Holywings Group to 100% chat coverage and up to +70% conversion, and now keeps intake organized across service businesses.
FAQ
Frequently Asked Questions about Professional Services
It answers consultation requests instantly 24/7 on WhatsApp and web chat, handles the intake questions that repeat every day, schedules consultations, and organizes every inquiry into a pipeline per partner or service line. Your team spends its hours on the actual work, not on answering the same chats.
Turn Every Inquiry Into a Scheduled Consultation
See how firms and consultancies run intake, booking, and follow-up 24/7 on Cekat.AI, book a free consultation with our team.