Stock Checks Answered Automatically, Orders Done in Chat

It answers buyer chats instantly 24/7 on WhatsApp, Instagram, and web chat, from stock and price checks to delivery orders and refill reminders, while routing consultations to your pharmacist. Staff serve the people at the counter instead of typing the same reply all day.

Yes, as long as the data exists. The AI answers from the product list and prices in your knowledge base, or reads live stock from your system through an API integration. If a product is not found, it says so honestly and hands over to staff rather than guessing.

Yes. The AI captures the order inside the conversation, items, address, shipping cost via cek ongkir, and a payment QR, running on the official WhatsApp Business API. Your pharmacy works like an online store, without buyers installing another app.

The flow follows your pharmacy's SOP. Prescription requests escalate to the pharmacist automatically for verification in line with regulations; the AI only helps collect initial details such as a photo of the prescription and patient data, the decision stays with your pharmacist.

No. It answers general information from your pharmacy's data, stock, prices, how to order, opening hours. Questions about choosing a medicine, dosage, or health complaints are always handed to the pharmacist or directed to a doctor's consultation.

Reminders go out automatically through the official WhatsApp Business API based on purchase history, you set the schedule and template. When a patient replies, the AI processes it into an order, or hands over to the pharmacist if questions come up.

No. Cekat.AI complements your existing pharmacy software and POS through APIs and webhooks, reading stock and prices, writing orders. Not ready to integrate? Start with a knowledge base of your product list, it already covers most chats.

Cekat.AI complies with Indonesia's Personal Data Protection Law (UU PDP) in handling user data, with role-based access inside your team. ISO 27001 certification is in progress. Chat and purchase history is only visible to authorized staff.

Minutes, paste your product list, prices, and SOPs into the knowledge base, no coding. Pricing follows subscription plans that scale with your pharmacy and chat volume, and you can start with a free trial or book a demo with the Cekat.AI team.