Entertainment
Answer Every Ticket and Guest List Chat, Even at 2 AM
From showtimes and ticket prices to table bookings and guest lists, Cekat.AI replies instantly on WhatsApp and Instagram, 24/7, in natural language, without an admin on night shift
Cekat.AI for entertainment is an AI customer service platform for cinemas, clubs, live event venues, and promoters in Indonesia, working as a ticketing and event customer service system in one chat, answering showtimes and prices instantly, selling and confirming tickets, and handling table and guest list bookings 24/7.
- +70%
- conversion uplift at Holywings Group
- 100%
- of chats covered 24/7 at Holywings
- 24/7
- showtime, ticket, and booking questions answered
- 3,000+
- businesses run on Cekat.AI
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Showtime and Price Questions Answered on the Spot
"What time is tonight's show?" "Any presale left?" "How much at the door?" The same questions arrive by the hundreds as an event approaches, and the closer the show, the less patient the asker. Cekat.AI answers instantly in natural language from your venue's knowledge base, so would-be guests get certainty and commit, instead of drifting to another night out.
Sell and Confirm Tickets Inside the Chat
Cekat.AI takes the ticket order inside the conversation, quantity, buyer details, and a payment QR, without sending guests to another app or an admin retyping orders into a spreadsheet. A guest goes from question to confirmed ticket in one chat, and every order lands complete and consistent.
Guest Lists and Table Bookings Handled, No Night Shift Required
Guest list and table DMs peak after midnight, exactly when your admins log off. Cekat.AI answers and records every request the moment it arrives, into a CRM card with the full chat history, so no name slips through and your door team opens a clean list instead of scrolling last night's DMs.
Event Changed? Tell Every Ticket Holder at Once
A pushed schedule, a lineup change, a cancellation, and the inbox floods. Broadcast the announcement to the affected ticket holders through the official WhatsApp Business API first, then let the AI answer the refund questions that follow with one consistent answer based on your policy, instead of five panicked admins giving five different ones.
How Holywings Group Reached 100% Chat Coverage and up to +70% Conversion
Holywings Group was handling event, booking, and pricing inquiries by hand, slow replies on busy nights, messages missed, bookings lost. After implementing Cekat.AI, every chat gets an instant, consistent answer all night long. The result: 100% chat coverage 24/7, up to +70% conversion, and more revenue from inquiries that used to go cold.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Official Meta Business Partner
Chats, broadcasts, and ticket confirmations run on the official WhatsApp Business API, alongside Instagram DM and Facebook Messenger, one inbox across every venue and event, compliant and reliable.
AI That Sells Tickets and Books Tables
The AI answers showtimes and prices, sells tickets in conversation, and records guest lists and table bookings, then hands tricky cases to your team with full context.
Proven in F&B and Entertainment
Holywings Group went from manual inquiries to 100% chat coverage and up to +70% conversion, real results, from real guest conversations.
FAQ
Frequently Asked Questions about Entertainment
It works as your ticketing and event customer service system in one chat: answering showtimes, prices, and venue questions instantly 24/7 on WhatsApp, Instagram, and web chat, selling tickets in conversation, and recording guest lists and table bookings automatically. Your team runs the show instead of answering the same chat all night.
Turn Every Chat Into a Sold Ticket
See how venues and promoters run ticketing, bookings, and event support 24/7 on Cekat.AI, book a free consultation with our team.