Entertainment
Answer Every Ticket and Guest List Chat, Even at 2 AM
From showtimes and ticket prices to table bookings and guest lists, Cekat.AI replies instantly on WhatsApp and Instagram, 24/7, in natural language, without an admin on night shift
- Showtimes & pricing
- In-chat ticketing
- Guest list & tables
- Event change broadcasts
Cekat.AI for entertainment is an AI customer service platform for cinemas, clubs, live event venues, and promoters in Indonesia, working as a ticketing and event customer service system in one chat, answering showtimes and prices instantly, selling and confirming tickets, and handling table and guest list bookings 24/7.
- 2×
- increase in booking revenue at Puffy Cotton Candy
- 2×
- increase in chat handling capacity at Kezka Printing within 6 months
- 24/7
- showtime, ticket, and booking questions answered
- 3,000+
- businesses run on Cekat.AI
Trusted by 3,000+ businesses across Asia.
How it works
Built to Turn Conversations Into Revenue
"What time is tonight's show?" "Any presale left?" "How much at the door?" The same questions arrive by the hundreds as an event approaches, and the closer the show, the less patient the asker. Cekat.AI answers instantly in natural language from your venue's knowledge base, so would-be guests get certainty and commit, instead of drifting to another night out.
Cekat.AI takes the ticket order inside the conversation, quantity, buyer details, and a payment QR, without sending guests to another app or an admin retyping orders into a spreadsheet. A guest goes from question to confirmed ticket in one chat, and every order lands complete and consistent.
Guest list and table DMs peak after midnight, exactly when your admins log off. Cekat.AI answers and records every request the moment it arrives, into a CRM card with the full chat history, so no name slips through and your door team opens a clean list instead of scrolling last night's DMs.
A pushed schedule, a lineup change, a cancellation, and the inbox floods. Broadcast the announcement to the affected ticket holders through the official WhatsApp Business API first, then let the AI answer the refund questions that follow with one consistent answer based on your policy, instead of five panicked admins giving five different ones.
Customer Story
- 2×
- increase in booking revenue at Puffy Cotton Candy
- 2×
- increase in chat handling capacity at Kezka Printing within 6 months
Figures reported directly by Cekat.AI customers.
How Puffy Cotton Candy Doubled Booking Revenue — and Hit 2–4× in Peak Season
Puffy Cotton Candy runs 35 mall outlets and a home-service division that brings cotton-candy booths to birthdays, corporate events and parties. Event inquiries came in over WhatsApp and were answered by hand: slow, inconsistent, often missing the detail a host needed to decide. After moving the home-service line onto Cekat.AI, every inquiry gets an instant, informative reply. The result: more leads handled, faster handling time, booking revenue roughly double the pre-AI baseline, and 2–4× during Lebaran, Christmas and New Year.
By Team Role
Solutions for Every Team in Entertainment
The same platform, put to work differently by each team. See the workflow closest to your own job.
Sales
Reply first, qualify, and close more deals
Customer Service
Every channel answered 24/7, humans on the hard ones
Marketing
Campaigns you can trace to actual sales
Human Resources
Candidate and employee questions, one inbox
Operations
Orders, tickets, and handoffs that run themselves
Why Cekat.AI
Why Businesses Choose Cekat.AI
Official Meta Business Partner
Chats, broadcasts, and ticket confirmations run on the official WhatsApp Business API, alongside Instagram DM and Facebook Messenger, one inbox across every venue and event, compliant and reliable.
AI That Sells Tickets and Books Tables
The AI answers showtimes and prices, sells tickets in conversation, and records guest lists and table bookings, then hands tricky cases to your team with full context.
Proven in F&B and Entertainment
Puffy Cotton Candy took event and party bookings from manual replies to instant AI handling: booking revenue doubled, and 2–4× in peak season.
FAQ
Frequently Asked Questions about Entertainment
It works as your ticketing and event customer service system in one chat: answering showtimes, prices, and venue questions instantly 24/7 on WhatsApp, Instagram, and web chat, selling tickets in conversation, and recording guest lists and table bookings automatically. Your team runs the show instead of answering the same chat all night.
Turn Every Chat Into a Sold Ticket
See how venues and promoters run ticketing, bookings, and event support 24/7 on Cekat.AI, book a free consultation with our team.