Clinics
Registration and Doctor Schedules Answered, No Phone Queue
From practice-schedule questions to bookings and appointment reminders, Cekat.AI replies instantly on WhatsApp and Instagram, 24/7, so your front desk can focus on the patients standing at the counter
Cekat.AI for clinics is an AI customer service platform for general, specialist, and aesthetic clinics in Indonesia, working alongside your clinic software and booking system to answer registration and doctor-schedule questions 24/7, manage appointments straight from the chat, and keep patient contact data tidy across branches.
- +70%
- conversion uplift at Holywings Group
- 100%
- of chats covered 24/7 at Holywings
- 24/7
- registration, doctor schedules, and bookings answered
- 3,000+
- businesses run on Cekat.AI
Trusted by 3,000+ businesses and leading brands in Indonesia
How it works
Built to Turn Conversations Into Revenue
Registration Without the Hold Music
A busy front-desk phone means patients give up and try another clinic. Cekat.AI's agent answers registration requests, doctor practice schedules, and service questions the moment a chat arrives, before opening or long after closing, so patients get certainty without waiting for someone to pick up, and your staff stay with the patients already in the room.
Bookings Confirmed in Chat, No-Shows Cut by Reminders
Connect Cekat.AI to your clinic booking system through the API and the AI books, confirms, and reschedules without leaving the conversation. Automated reminders go out before every appointment, so the doctor slots you filled actually stay filled instead of going empty because someone forgot.
Post-Visit Follow-Up That Runs Itself
Patients who should come back for a control visit often disappear the moment they walk out. Cekat.AI sends automated follow-ups based on each patient's visit history, control schedules, treatment continuations, or a note that results are ready for pickup, so care never breaks off halfway and doctor slots stay booked.
Patient Contact Data Tidy per Branch
Patient numbers saved on an admin's personal phone are a risk, not an asset. Cekat.AI captures every contact and conversation into the CRM automatically, organized per branch with role-based access, so each branch owns its own patient data while management still sees the full picture.
Medical and Sensitive Cases Go Straight to Your Staff
The AI handles routine questions about schedules, services, and registration. The moment a medical complaint or sensitive case appears, the conversation escalates to your clinic staff with the full chat history attached, so patients never repeat their story and medical decisions stay with your clinicians.
Why Cekat.AI
Why Businesses Choose Cekat.AI
Official Meta Business Partner
Chats, bookings, and reminders run on the official WhatsApp Business API, alongside Instagram DM and Facebook Messenger, one inbox for every clinic branch, compliant and reliable.
An AI That Works Like Your Front Desk
It answers registration and doctor-schedule questions, books and reschedules inside the chat, then hands medical cases to your staff with full context.
Safe for Patient Data
Cekat.AI complies with Indonesia's Personal Data Protection Law (UU PDP), with role-based access so patient data is only visible to the people who should see it.
FAQ
Frequently Asked Questions about Clinics
It answers patient chats instantly 24/7 on WhatsApp, Instagram, and web chat, covering registration, doctor practice schedules, services, and pricing, while keeping bookings and patient data organized in one platform. The phone rings less, and your front desk focuses on the patients who walked in.
Let Your Front Desk Focus on the Patient in Front of It
See how clinics run registration, bookings, and follow-ups 24/7 on Cekat.AI, book a free consultation with our team.