Answer Every Schedule Question, Even After the Counter Closes

It answers schedule, fare, and seat availability questions instantly 24/7 on WhatsApp, Instagram, and web chat, takes bookings straight from the conversation, and handles reschedules by your rules. Your staff focus on passengers at the counter and on the road, not on a buzzing phone.

Yes. The AI asks for the route, date, seat count, and passenger details, then creates the order complete with a payment QR in the same conversation. Bookings arrive clean and consistent, without the misheard names and dates that come with phone bookings.

Yes. Through API integration, Cekat.AI links to your existing booking or ticketing system, so the seat availability and schedules the AI quotes follow live data, and bookings from chat land in your system. Our team helps map the integration during onboarding.

Reschedules are handled by the AI following your policy, checking the replacement departure, logging the change, and confirming with the passenger. Refunds and special cases escalate to a human automatically with the full conversation, so sensitive decisions stay with your team and passengers never repeat their story.

Yes. Departure reminders go out automatically before the trip to reduce no-shows, and when a delay or route change happens, a broadcast through the official WhatsApp Business API reaches only the passengers on the affected departures, not your whole contact list.

For broadcasts and serious chat volume, yes, and you do not have to handle the process alone. As an Official Meta Business Partner, Cekat.AI assists your WhatsApp Business API registration until it is live, with a verified number that the AI and multiple agents can use at once.

Building the AI agent takes around five minutes, paste your route list, departure times, fares, and reschedule policy into the knowledge base and it starts answering accurately. No coding involved, and new routes can be added to the knowledge base at any time.

Passenger and conversation data are stored securely with role-based access, so only authorized team members can see them. ISO 27001 certification is in progress, and our team is open to discussing the specific data security needs of your operation.

Pricing follows subscription tiers based on conversation volume and features, so a single-route operator and a large fleet each get a plan that fits. Book a free consultation, our team will demo it with your own routes and schedules before you decide.