Answer Every Donor, the Moment They Want to Give

It answers donor and supporter chats instantly 24/7 on WhatsApp, Instagram, and web chat, how to give, where funds go, program details, while keeping every conversation organized in one inbox. Your team stays reachable around the clock without extra workload, and no message goes cold before someone replies.

Yes. You paste your program details, fund allocation, and FAQs into the knowledge base, and the agent answers from that, accurately and consistently, not from guesses. Donors get clear, trustworthy answers about how their contribution is used, the moment they ask.

Yes. AI working hours let the agent cover chats after your team logs off and hand back with full context during office hours. Rumah Zakat relies on AI once working hours end, staying reachable 24/7 so supporters always reach a responsive organization.

Yes. Broadcast campaigns go through the official WhatsApp Business API to segments built from activity and history, recurring donors, one-time givers, event attendees. Messages pull names and context from the CRM, and automated follow-ups nudge based on each supporter's activity.

WhatsApp (official Business API), Instagram DM, Facebook Messenger, and website live chat, all flowing into one unified inbox. Every supporter keeps a single conversation history, so a question that started on Instagram and continued on WhatsApp stays in one place.

Cekat.AI complies with Indonesia's Personal Data Protection Law (UU PDP) in handling and managing user data. Access within your team is role-based, so donor contact details and conversation history are only visible to the people who should see them.

Building the AI agent takes around five minutes and works like briefing a new team member, you paste your programs, fund details, and SOPs, and it starts answering. No coding is required, so you don't need a developer or a large budget to launch.

The conversation escalates to your team automatically with the full history attached, so a person handles sensitive matters while the AI answers the routine question volume around them. The supporter never repeats themselves during the handoff.

No. One AI agent handles unlimited simultaneous chats, answering routine questions 24/7 so your existing team focuses on the work that needs a human. Cekat.AI is used by 3,000+ businesses and organizations, from small teams to large operations.