Turn Trial Signups Into Students Who Actually Learn

It answers student questions instantly 24/7 on WhatsApp, Instagram, and live chat, materials, schedules, course access, payments, while running new-user onboarding and retention follow-ups automatically. Your support team focuses on cases that need a human, not the same question on repeat.

Yes. The AI resolves common issues on the spot, access recovery steps, payment status, available methods, and for technical cases, a ticket is created automatically from the conversation and routed to the right team with a notification. Students get certainty, and your team gets an orderly queue.

New signups get an automatic welcome, directions to their first lesson, and a follow-up if they still have not started after a few days. Flows are triggered by user behavior, signed up, logged in, finished a module, so each person gets a nudge that fits their stage, not the same blast for everyone.

Yes. Each user's journey is tracked in the CRM, and automated follow-ups fire when someone goes quiet, reminders about unfinished lessons, a personal check-in, or a tailored offer before access expires. Churn gets caught at the first signal, not regretted in the monthly report.

Yes. Through APIs and webhooks, Cekat.AI connects to your LMS, payment gateway, or backend, so the AI answers with real user data, subscription status, course progress, and automation flows can be triggered by events in your system.

CSAT is measured on every conversation, and the analytics dashboard shows chat volume, response times, the most asked topics, and per-agent performance, AI and human alike. You make decisions with numbers, not gut feeling.

Conversation and user data is stored encrypted with role-based access, so only authorized team members can see it. ISO 27001 certification is in progress, and the same security practices already serve 3,000+ businesses in Indonesia.

Building the AI agent takes around five minutes, paste your FAQ, course catalog, refund policy, and support SOPs into the knowledge base and it starts answering accurately. API integrations can come later in stages; instant answers alone already make the difference visible.

Plans scale with your user base and the channels you need, and you can watch everything run in a live demo with our team before deciding. Book a free consultation, bring your use case, and we will show you the flow live.